Introduction
Aircover should protect hosts from damage, theft, and other losses caused by guests. On a surface level, things sound good, but 100% of hosts see their Airbnb Aircover Claim denied for reasons they never thought would have been considered.
Failing to report in a timely manner
Timing matters, alot. Here’s one of the biggest reasons a claim is declined: the host didn’t report the issue shortly enough.
You’ll typically need to let Airbnb know about any damage within 72 hours of the guest checking out. If you miss that window, your Aircover claim could be denied without any examination.
How to avoid it:
- Examine your home as soon as your guest departs.
- Snap photos of any damage immediately.
- Try to file your report that same day if you can.
- Incomplete or Poor Documentation
Another frequent basis for finding of non-availability is absence of evidence. If you do not submit sufficient evidence, Airbnb may believe the claim is not valid. They will require clear documents, images and receipts.
How to avoid it:
- Snap photos of the damage.
- All receipts for contents in your home need to be retained.
- Good “before and after” photos are very helpful.
Keep your descriptions of what was damaged and how it was damaged short and clear.
Damage Not Covered Under Aircover
Many hosts think Aircover covers everything. Unfortunately, that’s not true. There are many exclusions in the policy, including normal wear and tear and damage from pets.
How to avoid it:
- Read Airbnb’s Aircover policy carefully.
- Know what’s in and what’s out.
If your listing features high-value items, consider paying for extra insurance.
Attempting to Apply for a Pre-Existing Damage
Your claim can’t have been made by pre-existing damage, which is to say if there was already a scratch there before the guest showed up, you’re out of luck. Airbnb has to see that it was a responsible guest.
How to avoid it:
- Photograph your property after each guest checks out.
- Refresh your content by adding new photos.
- Keep records of when things were last fixed or replaced.
Communication Gaps With the Guest
Airbnb will sometimes even ask you if you attempted to resolve the issue with your guest first. No evidence of communication? It might not help your claim.
How to avoid it:
- Kindly communicate the matter with us before you file a claim.
- Keep all chat correspondence as evidence.
Filing a Claim with No Repair Estimate
And some hosts attempt to seek payment without providing an accurate estimate of what was damaged. Airbnb frequently wants to see evidence of what you are requesting.
How to avoid it:
- Add quotes from hometown repair shops.
- Share receipts for replacements.
- File all and all documents clearly.
Inconsistency in Statements or Error in the Claim
Errors on your report can make your claim seem suspicious or unclear. Even the tiniest mistake can get your application rejected.
How to avoid it:
- Read everything before submitting.
- Stick to the facts, no guesswork.
- Be truthful and do not make unnecessary statements.
Filing a Claim for Property That Was Not Described on the List
If the damaged item wasn’t included in your Airbnb description or seen in photos, your claim may be rejected.
How to avoid it:
- List all the big stuff in your Airbnb listing.
- Take updated photos after additions to your home.
- Record new acquisitions and add them to your inventory.
Not Using an Air Cover Expert
Some hosts end up managing claims on their own, and they find the process to be a slog. Hiring an Aircover Expert can be a game changer, they understand the regulations, policies, and best practices.
How to avoid it:
Request professional help from somebody who dealt with Airbnb Aircover Claim.
Get the help of experts for review of your documentation before submission.
Conclusion
Airbnb’s Aircover may be a useful safety net, if you understand how to use it correctly. Knowing these 13 mistakes can save you from lost rent and an easy claim process. If you need additional support with your Aircover Claim, feel free to consult a professional. You needn’t go it alone.
Frequently Asked Questions
Q1. What is an Airbnb Aircover Claim?
What is an Airbnb Aircover Claim? An Airbnb Aircover Claim is when a host submits a request for reimbursement of damages that were done by a guest during their stay.
Q2. How much time do I have to submit an Aircover Claim?
You must submit the claim within 72 hours of the guest checking out. And delays can result in automatic denial.
Q3. What types of damages does Aircover typically cover?
Aircover typically includes accidental damage, theft and cleaning, but not wear and tear or small problems like that.
Q4. Can I claim without receipts?
It’s not recommended. Receipts or estimates will greatly increase the chances of a payout being approved.
Q5. Why would I need to hire an AircoverExpert?
A professional can help you gather the necessary proof, file your paperwork and steer clear of the most common claim pitfalls.
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